We're here to help.

Questions about an order, a gift card, or anything else — we read every message ourselves and usually reply within one business day.

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If you're writing about an existing order, adding this helps us get back to you faster.

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We typically reply within 1 business day. During busy periods it may take a little longer, but every message gets a real reply from our team.

You can add a free personalized greeting card to any order at checkout — no need to message us separately.

Quick answers

How fast will my order ship?

Orders ship within 24 hours on business days. You'll receive a tracking link by email as soon as it's on its way.

Can I add a personal note to my gift?

Yes — every order includes the option to add a free personalized greeting card at checkout, addressed however you'd like.

What if the recipient is already home from hospital?

No problem — every item is just as useful for recovery at home. Many customers order for exactly this reason.

Do you ship across Canada?

Yes, we ship to all provinces, with free shipping on orders over $50.