Contact Us

We're here to help.

Questions about an order, a gift card, or anything else — we read every message ourselves and usually reply within one business day.

If you're writing about an existing order, adding this helps us get back to you faster.

Response time

We typically reply within 1 business day. During busy periods it may take a little longer, but every message gets a real reply from our team.

Sending a gift?

A personalized greeting card is free with every Order. On the product page, simply add the recipient's name and your message before you click Add to Cart. We'll handwrite it exactly as written and include it.

Prefer email?

hello@getwellgoods.ca

Quick answers

How fast will my order ship?

Orders ship within 24 hours on business days. You'll receive a tracking link by email as soon as it's on its way.

Can I add a personal note to my gift?

Yes — A personalized greeting card is free with every Order. On the product page, simply add the recipient's name and your message before you click Add to Cart. We'll handwrite it exactly as written and include it.

What if the recipient is already home from hospital?

No problem — every item is just as useful for recovery at home. Many customers order for exactly this reason.

Do you ship across Canada?

Yes, we ship to all provinces, with free shipping on orders over $50.